About the role
As Operational Excellence Team Lead, your role is to build and lead a new team of Operational Excellence consultants, helping our clients accelerate and sustain their lean journey — ensuring a sustainable adoption of Fabriq.
You will work closely with other customer-facing departments and be a key internal reference for all lean and shopfloor performance topics.
Missions
🚀 Build and lead an Opex team
Define the vision and operating model of the Operational Excellence team
Recruit and coach a team of Opex consultants over time
Build internal frameworks and playbooks to scale lean support across clients
💡 Act as the lean reference for our customers
Support the sales team during the pre-sales phase to help them better guide and bring more value to prospects during the pilot project scoping phase
Support the Implementation and Customer Success teams in their capacity to ensure the most valuable experience for the customer
Facilitate workshops on problem-solving, standard work, visual management, and team rituals to help our customers improve their lean culture
🧭 Foster lean expertise across Fabriq
Help Sales, Implementation, and Customer Success teams increase their knowledge on lean principles
Challenge Product team on their vision: new features, lean modules, use case structuring
Create high-value content with Marketing team: playbooks, templates, training materials, webinars
