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Product Integration Manager

Fabriq is hiring!

About

Fabriq est la solution innovante de pilotage d'atelier qui améliore la productivité des équipes de production. Fabriq rassemble et digitalise tous les outils de votre système d'excellence opérationnelle (AIC, plans d'actions, tour de terrain et audits, résolution de problèmes, management visuel et KPI).

Grâce à fabriq, les équipes de production peuvent gagner en efficacité, résoudre les problèmes deux fois plus vite et améliorer l'efficience de 2 à 5% en capitalisant sur les données terrain.

Job Description

Contract Type: Full-time, Permanent

Languages Required: French & English

Role Type: Technical, Customer-Facing Integration

Seniority: Mid-to-Senior Level (4+ years experience)

Location: Paris, France (Hybrid – Office days on Mondays & Thursdays)

Team's Mission

At fabriq, our Product Integration Managers play a pivotal dual role:

  • Pre-Sales: Partnering with Sales to address technical concerns early, streamline the sales process, and influence decision-making with tailored technical expertise.

  • Post-Sales: Ensuring seamless, secure, and scalable integration of Fabriq’s platform within our customers’ ecosystems, enabling long-term success.

About You

You are a dynamic and adaptable technical professional who thrives in customer-facing roles. Your strengths include:

  • Communication & Stakeholder Management: Able to explain complex technical concepts to both technical and non-technical audiences (sales, customers, internal stakeholders).

  • Problem Solving & Customer Focus: Analytical thinker who can address integration challenges, anticipate objections, and propose tailored, scalable solutions.

  • Collaboration & Coordination: Experience working cross-functionally with Sales, Customer Success, Product, and Engineering to ensure successful integrations.

  • Adaptability & Fast Learning: Eager to learn new technologies and navigate changing customer needs in a fast-paced SaaS environment.

What You’ll Do

Pre-Sales Responsibilities

  • Lead technical conversations during prospect engagements, providing clarity, confidence, and actionable guidance.

  • Conduct engaging product integration demonstrations, highlighting key features and capabilities.

  • Act as the go-to technical expert for prospects evaluating fabriq.

Post-Sales Responsibilities

  • Own the technical onboarding and integration process for new customers.

  • Provide hands-on support for API and SSO integrations.

  • Ensure customers implement fabriq using best-in-class integration standards.

Cross-Functional Collaboration

  • Work closely with Product & Engineering teams to resolve complex issues and advocate for customer-driven improvements.

  • Collaborate with internal teams (Sales, Ops, Customer Success) to ensure alignment and anticipate technical roadblocks.

Preferred Experience

Technical Skills

  • Strong IT foundation with practical understanding of system architecture, server environments, and network configurations.

  • Comfortable working with REST APIs, webhooks, and other integration patterns; able to guide customers through configuring and troubleshooting these.

  • Solid understanding of modern authentication standards (OAuth2, SAML).

  • Familiar with common security principles and regulatory standards (e.g., data protection, access control, encryption practices).

  • Ability to collaborate closely with customers’ IT and security teams, understand their constraints, and design integration approaches that fit their environment.

Experience

  • 4+ years in a technical, customer-facing role such as Solutions Engineering, Technical Consulting, or Solution Architecture; ideally within a B2B SaaS company.

  • Demonstrated success owning the full technical lifecycle from discovery and evaluation to deployment and stabilization.

  • Degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

  • Bilingual proficiency in French and English (written & spoken).

Recruitment Process

  1. Screening Interview (30 min)

* Overview of Fabriq, the role, and current team structure

* Candidate’s background, availability, and salary expectations

  1. Technical Interview (60 min)

* Deep dive into technical skills

* Use case simulations and troubleshooting exercises

  1. Team Interview (60 min)

* Assess integration project management capabilities

* Evaluate culture fit and collaboration style

  1. Co-Founders Interview (45 min)

* Discussion of Fabriq’s vision and long-term goals

* Final alignment on values, motivation, and ambition

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Experience: > 4 years
  • Possible partial remote
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